Frequently Asked Questions

Everything you need to know about your FloralTrip shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Do you ship internationally?

Yes, FloralTrip ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination.

How can I track my package?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your products sustainably sourced?

At FloralTrip, we prioritize ethical sourcing. We work closely with our suppliers to ensure that our products meet high standards for quality and environmental responsibility.